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  1. Australian Plants Online
  2. Your Orders

Your Orders

Placing an Order

  • Need help placing an order with us?
  • Problems checking out?
  • Have you got my order?
  • Can I change or add items to my order after I've paid?
  • Why do I need to make an Account?
  • Can I order just one plant?
See all 8 articles

Paying

  • How can I pay?
  • Can I Afterpay/Zip Pay?
  • How do I apply a discount code?
  • My discount code isn’t working
  • Can I apply a discount code after I have paid?
  • I have a Gift Card - How do I use it?
See all 7 articles

Orders Already Placed

  • Can I cancel my order?
  • I just placed another order. Can you add it to my earlier order?
  • I have ordered the wrong plant
  • I’ve changed my mind since purchase
  • How can I identify which plants I have bought?

Refunds & Problems

  • My plants are dead, dying, or very poor condition on delivery
  • The plants delivered are not the ones I ordered
  • My plant has flowered - it is not the variety/colour I ordered
  • I thought I was ordering plants and I’ve got seeds/bulbs instead
Australian Plants Online