If your code is not applying, check that all your order qualifies under the terms of the code.
Have you got enough items to qualify? Are the the right kind of items?
Our loyalty reward code applies only to plants, for instance.
Check that the code is valid – have you entered it correctly?
Are you entering it into the right place – in the Discount Code box and not the Gift Card code box?
If you still have issues, contact our customer service team