Yes. There is a $5 charge for the admin time involved if you cancel immediately after ordering.
We'll refund the balance of your order within ten working days.
If you cancel after we have packed your order we charge 20% of the value of the order.
This is to cover the staff time spent finding your parcel.
There could be several hundred boxes to sort through. We need to find your order, unpack your plants, and return them to the right places in the nursery.